Web Design By Knight was founded by Tasha Knight, a veteran hard-coder who began working with computers in 1995. Over the years, she has built a strong reputation in website design, security, and ongoing site management. Since launching the company in 2001, Tasha has led its growth and day-to-day operations.

Web Design by Knight offers website design, plus our unparalleled Gold Standard Management, Security & Maintenance service, and full AI-Powered CRM services. In addition, we offer a robust suite of Web Marketing Services, including: content creation (landing pages, blogs, case studies, etc.) email marketing & newsletters, 

All of our services are performed by our own in-house U.S. based team, and we care for each client’s website as if it were our own.

Because we don’t just build websites — we keep them running, secure, relevant, and up-to-date. Many of our clients have been with us for over a decade because we handle the technical side while they run their businesses. And while you can just hire us to manage your site, when we design a site, we know that site as well as we know our own homes. When you need a change or a problem solved or want a particular page to gain visibility, we know exactly where to go to get it done.

We get that question a lot! Here’s why: Web Design by Knight is more than a web design company—we are a long-term digital partner. Since 2001, every client we’ve served has come to us by referral, a testament to the trust we build and the results we deliver. 

Unlike firms that disappear after launch, we support our clients through our Gold Standard Website Management Service, which ensures their websites remain secure, updated, optimized, and performing at a high level long after they go live. All work is handled in-house by our U.S.-based team—nothing is outsourced—so you always know who is managing your site and your strategy. 

Our clients choose us because they want reliability, proactive guidance, and a team that treats their website as a living business asset, not a one-time project.

Website management is a catch-all term that covers routine updates, backups, security monitoring, troubleshooting, and performance improvements. We keep your software, plugins, and components up to date, provide 24/7 security monitoring, and handle content edits like adding specials, blogs, images, and text.|

Essentially, we act as your website’s pit crew.

But there’s more—if you add any of our marketing services, we also provide ongoing visibility support through SEO, AEO, and LLMs, regular sitemap submissions, and Google Analytics to keep your website current and running smoothly.

100%--Yes! We strongly believe clients should always retain full ownership of their domain, hosting accounts, and digital assets. If you don’t have access, we help you regain it and ensure you stay in control.

You contact us — and we fix it. It’s that simple. No tickets. No overseas call center. No lengthy wait. No automated responses. We are known for our speedy response times. Our management clients get priority support, quick troubleshooting, and solutions that prevent the issue from recurring. We don’t leave you stranded.

Maybe that’s a question you should ask yourself. Given what we’ve told you, the question is: “Do I really have the time to manage my own website as well as manage my business?” And, “Do I know how to actually manage a website—or if I don’t—how long will it take me to learn?

So many companies out there build websites for businesses, and then once they launch and have been paid, they leave the business owner on their own to figure it out. Those companies don’t provide support, maintenance or help when issues arrive. We partner with our clients so that they have peace of mind. As our client, you can focus on what you do best. We have professionals managing, protecting, and monitoring their website 24/7, so you don’t have to worry or become experts in website design and operation.

We take the stress out of your website by taking care of it for you!

We don’t use any of those payment models, and we don’t have yearly contracts. We want our clients to stay with us because they’re happy with our service, not because they are bound by a contract. 

We charge a Flat Monthly Fee for our Website Management Services, which we will discuss when we talk to you about your needs. That way, you never have to save your updates, or worry about contacting us too many times a month. You always know what your rate is, so budgeting is easy. Our goal is to make your web presence simple, secure and stress-free. 

That’s easy. Whenever you need website updates, just reach out to Web Design by Knight directly via email, text, or phone. We’re always ready to help, and we welcome your feedback and requests.

CRM stands for Customer Relationship Management. This is an automated system that helps business owners and organizations do a number of things, like organize leads, streamline communication, manage sales pipelines, and schedule things like recurring appointments or send reminders. It excels at doing repetitive, time-consuming tasks that take up valuable time - allowing  business owners, and their teams, the time to re-focus their skill and talent on other tasks to grow business.

Our AI-powered CRM is simple to understand and use. Full onboarding training and support is supplied by us - the team at Web Design by Knight. So you never have to work with an outside vendor.We work with you to customize your CRM system responses and set it up to support your business and your goals. 

Integration with your website is seamless. And we require no long term contracts. We offer the same Flat Monthly Fee model that we’ve used successfully for so many years with our Web Management Clients. 

One more thing: If you ever decide that you want to take your CRM business elsewhere (and we sincerely hope that never happens!) don’t worry! We’ll pack up all your content and transfer it to your new provider quickly. Our goal is your success.

Our CRM integrates seamlessly with your website, and your on-boarding training is provided by our in-house team so you never need to worry about being stuck without support.

We offer our famous Flat Rate monthly fees for our basic CRM packages, because that model has worked so beautifully for our website management clients for nearly 25 years. 

You’ll be happy to know that, unlike most other CRM providers, we do NOT use annual contracts. Our services are paid monthly for as long as you want to use them. So, you never need to worry about being trapped in a contract you can’t live with.

Yes! We provide a full slate of Optional Add-On Services with our CRM, should you ever want marketing support, so keep that in mind, too. The additional cost for each service  and the workflow process is fully explained so you know exactly what it will do.

We do! The team from Web Design by Knight will not only install and support your CRM, we also provide full on-boarding training. You never have to worry about working with an overseas team or a bunch of strangers.

Professional website design is the practice of creating a website that is visually appealing, easy to navigate, and built to guide visitors toward action. It combines strategic layout, branding, content, and user experience with mobile optimization—ensuring your site performs beautifully on phones, tablets, and desktops alike.

Most websites take anywhere from a few weeks to a few months, depending on size and complexity. Smaller sites can be finished quickly, while larger sites with a larger number of custom elements take more planning and development time.

Today, your website is far more than an online brochure — it’s the foundation of your digital presence in a zero-click world. Search engines, AI tools, voice assistants, and social platforms now pull information directly from your website to answer customer questions before they ever click. A professionally designed website ensures that the information being surfaced is accurate, trustworthy, and aligned with your brand.

Just like your brick-and-mortar location, your website should build confidence, reinforce your reputation, and guide customers effortlessly. A custom, professionally managed site improves user experience, supports mobile and accessibility standards, strengthens SEO and AEO visibility, and positions your business as credible and competitive — even when customers never visit your homepage. In today’s marketplace, your website doesn’t just represent your business online; it actively works on your behalf everywhere your customers are searching.

Again, this depends on the needs of each business. Normally website business websites builds are 4-6 weeks. To ensure your website build is done quickly and effectively, it's best to provide us with as much information as possible regarding your business needs and vision.

Pricing depends on the features you need—such as e-commerce, forms, custom design, or integrations. A basic site costs less, while an advanced site with more functionality costs more.

Yes!  Everything we build is mobile optimized. Modern websites are built to be fully responsive, meaning they automatically adjust to look great on all screen sizes—desktop, tablet, and mobile. One caveat: Mobile optimization must be programmed to work properly. Many website designers overlook this step, which causes websites to look wonky on your phone or tablet. If you’re a business owner, this can cost you customers, since so much business is conducted via mobile device today. So be sure you always ask a web designer about mobile optimization.

In many cases, yes. We can build your site on a user-friendly platform so you can make changes to text, photos, or pages without needing coding experience. But with Web Design By Knight’s Management Service, you don’t have to! We take care of all your updates - even the little ones.

Yes. We implement SSL certificates, updates, and best practices to protect your site and your customers’ information. In addition, we provide recommendations for the most secure website hosting providers so that you have options to choose from. Our recommendations depend on the size of your website.

Once your website is launched, our Gold Standard Website Management kicks in. We provide this service to all Web Design By Knight clients for a flat monthly fee. You don’t have to worry about a thing. We handle everything for you - security, maintenance and ongoing management. You just let us know when you have updates.

Thanks for contacting us! We handle both SEO and AEO (AI-driven marketing) to boost website searchability, plus content creation (blogs, case studies) landing page campaigns, social media and social media ad campaigns, email marketing, and more. We focus on strategies that boost visibility, engagement and long-term results.

SEO (Search Engine Optimization) helps your website show up higher on Google by using the right keywords, structure, and content.

Example: Showing up when someone searches “roof repair near (your town).”

AEO (Answer Engine Optimization) helps your content appear as a direct answer in Google’s AI Overviews, voice searches, and featured snippets.

Example: Google displays your short answer when someone asks, “How long does a roof last?”

LLMO (Large Language Model Optimization) helps AI tools like ChatGPT or Gemini understand, trust, and recommend your content.

Example: An AI tool suggests your business when someone asks, “Who builds websites in St. Louis?”

We use SEO best practices—clean structure, strong keywords, fast load times, and quality content—to help search engines understand and rank your site.

 We handle security patches, plugin updates, hosting oversight, malware monitoring, backups, and proactive threat prevention. Our team keeps watch so your site stays safe and functional.

Absolutely. We frequently take over existing websites — whether they need repairs, updates, redesigns, or ongoing management. Most clients switch to us after bad experiences with developers who disappeared, stopped responding, or didn’t maintain the site.